Track Lead - Wireless Networking

About the role

We are seeking a highly experienced Network Level 3 (L3) Engineer to support and manage the Mercedes Benz enterprise network landscape under HCLTech\'s Managed Services engagement. The role demands deep hands-on expertise across Cisco & HPE/Aruba LAN/WLAN, Cygna Labs and Infoblox DDI (DNS, DHCP, IPAM), and the ability to design, deploy, and operationalize Cisco DNAC and Aruba Central platforms during the transition phase.

What you'll do

• LAN / WLAN Operations (Cisco & HPE/Aruba)
• Provide L3 support for Cisco Catalyst 9K/6K/4K, Nexus, Cisco WLCs (5508/5520/9800), Cisco APs, and HPE/Aruba switches, Aruba Mobility Controllers, Aruba APs, and Airwave
• Own root cause analysis (RCA), problem management, and permanent fix implementation for P1/P2 incidents in a dual-vendor environment (~90% Cisco, ~10% HPE/Aruba)
• Support the Traditional 3-Tier Architecture (Category A), Collapsed Core with Service Layer (Category B)
• Manage localized WLC deployments, RF design tuning, capacity planning, roaming optimization, and guest access solutions (Captive Portal with Username/Password

What you need

• Networking
• Routing and switching
• CCNP
• ITIL
• IoT
• Maintenance
• Any graduate

Good to have

• Root cause analysis
• SOP writing
• ServiceNow
• iOS
• Reconciliation