Track Manager - Microsoft PowerBI,Windows Powershell, Python

About the role

This position drives operational excellence for large-scale cloud messaging and collaboration environments, leveraging advanced automation and analytics to ensure optimal service delivery. The individual is accountable for leading support teams, implementing process improvements, and utilizing PowerShell, PowerBI, and Python to deliver measurable business outcomes that align with client expectations and organizational goals.

What you'll do

• Lead operational excellence initiatives by designing and implementing advanced automation solutions using PowerShell and Python to streamline cloud messaging and…
• Optimize reporting and analytics processes by developing and maintaining PowerBI dashboards, enabling real-time performance monitoring and actionable business insights
• Provide expert guidance in troubleshooting and resolving complex cloud service incidents, utilizing PowerShell and Python for in-depth diagnostics and rapid resolution
• Empower and mentor the support team by sharing best practices in PowerShell scripting, PowerBI data modeling, and Python automation
• Collaborate with internal stakeholders to evaluate and integrate new technologies and process improvements within cloud collaboration environments

What you need

• Python
• Power BI
• PowerShell
• Windows
• Data modelling
• Office 365
• Any graduate

Good to have

• Azure