Track Manager - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

About the role

Troubleshoot complex L3 incidents involving server availability, CPU, memory, disk, OS, services, and application dependencies. Perform server build, configuration, upgrades, patching, and decommissioning. Manage and troubleshoot Active Directory, DNS, DHCP and Group Policy (GPO). Manage users, groups, service accounts, permissions, and server access.

What you'll do

• Administer and support Windows Server 2016/2019/2022 environments
• Troubleshoot complex L3 incidents involving server availability, CPU, memory, disk, OS, services, and application dependencies
• Perform server build, configuration, upgrades, patching, and decommissioning
• Manage and troubleshoot Active Directory, DNS, DHCP and Group Policy (GPO)
• Manage users, groups, service accounts, permissions, and server access

What you need

• Windows
• Active Directory
• Windows Server
• VMware
• ITIL
• Troubleshooting
• Any graduate

Good to have

• Root cause analysis
• SOP writing
• PowerShell