Track Manager - Monitoring Tools, Event Monitoring

About the role

Track Manager - Monitoring Tools, Event Monitoring at HCLTech. Wiring the Datadog integration — subscription filter selectivity, Kinesis Firehose → Datadog Intake pipeline operational.

What you'll do

• Wiring the Datadog integration — subscription filter selectivity, Kinesis Firehose → Datadog Intake pipeline operational
• Working with MMA on the Datadog → ServiceNow connector — this is a critical dependency and will require close coordination with an external team (MMA)
• Building and testing incident deduplication logic and auto-resolve on alarm OK
• Configuring escalation rules in the alarm → ticket pipeline
• Noise reduction work — establishing before/after alert volume benchmarks

What you need

• ServiceNow
• Datadog
• DynamoDB
• Wiring
• Any graduate