Track Manager - Network LAN/WAN

About the role

The Network L3 Engineer serves as the highest technical escalation point for complex network incidents, problem management, and infrastructure optimization. The role is responsible for maintaining network availability, performing root cause analysis, leading major incident resolution, implementing network changes, and driving continuous service improvements across enterprise LAN, WAN, Data Center, and Security environments.

What you'll do

• Provide L3 support for critical network incidents and outages
• Perform advanced troubleshooting of routing, switching, WAN, VPN, and data center networking issues
• Conduct Root Cause Analysis (RCA) and recommend permanent fixes
• Lead implementation of network changes, upgrades, and migrations
• Optimize network performance, capacity, and availability

What you need

• Routing and switching
• Networking
• Troubleshooting
• Root cause analysis
• SOP writing
• Any graduate

Good to have

• Firewalls
• TCP/IP
• CCNP
• ITIL
• Network security