Track Manager - Network LAN/WAN

About the role

This role is accountable for managing complex network operations for large-scale LAN/WAN environments, driving continuous service improvement, and ensuring high standards in client service delivery. The individual provides expert leadership to operations teams, implements innovative process enhancements, and ensures the achievement of operational SLAs and business objectives.

What you'll do

• Oversee LAN/WAN network operations by leveraging advanced knowledge of routing, switching, and network monitoring tools such as Cisco IOS, Juniper Junos, and SolarWinds
• Lead root cause analysis and resolution of complex network incidents using packet analyzers like Wireshark and network management platforms to minimize downtime and…
• Implement and optimize network policies and security protocols utilizing firewalls (e.g., Cisco ASA
• Drive process innovation and continuous improvement initiatives in network operations through automation tools such as Ansible and Python scripting
• Mentor and empower network support teams by sharing expert knowledge in LAN/WAN technologies, ensuring skill development, transparent communication

What you need

• Python
• Ansible
• CCNP
• Firewalls
• Routing and switching
• iOS
• Any graduate

Good to have

• ITIL
• Root cause analysis
• Network security