Track Manager - Release Management, ServiceNow

About the role

Release & Service Catalogue Manager (L3) – ServiceNow, Governance & Service Integration

What you'll do

• Own and govern the enterprise Release Management and Service Catalogue Management processes
• Manage release planning, deployment governance, release readiness reviews, and post-implementation assessments
• Lead Service Catalogue lifecycle management, including service onboarding, rationalization, standardization, and optimization
• Ensure catalogue services, request models, workflows, SLAs, and approvals are accurately maintained within ServiceNow
• Coordinate cross-functional teams, suppliers, and business stakeholders to manage service introductions and release dependencies

What you need

• 10–15 yrs of experience
• ServiceNow
• ITIL
• Any graduate