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Track Manager (Support & Operations)

HCLTech·Hyderabad

Pay not stated8–12 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Track Manager (Support & Operations) at HCLTech. L3 Escalation & Troubleshooting: Act as the final escalation authority to resolve complex backup failures, media agent faults, tape library hardware issues.

What you'll do

  • L3 Escalation & Troubleshooting: Act as the final escalation authority to resolve complex backup failures, media agent faults, tape library hardware issues

What you need

  • 8–12 yrs of experience
  • Reporting
  • Root cause analysis
  • GCP
  • Azure
  • AWS
  • Documentation
  • Any graduate

Good to have

  • PowerShell
  • Python
  • Bash
  • Linux
  • ServiceNow

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