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Track Manager (Support & Operations)

HCLTech·Noida

Pay not statedMid levelFull-time
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About the role

Job Description – L3.2 Azure Virtual Desktop (AVD) Engineer We are seeking a highly experienced L3.2 Azure Virtual Desktop (AVD) Engineer to lead the design, optimization, and governance of enterprise-scale AVD environments. This role goes beyond L3 support, focusing on architecture, advanced troubleshooting, automation, and strategic improvements to ensure a secure, scalable, and high-performing virtual desktop ecosystem.

What you'll do

  • Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting
  • Understand client requirements and accountable in ensuring support team is meeting client expectations
  • Lead and mentor the project team and ensure transparent communication of project goals
  • Brining new ideas and innovation for process development and overall organizational progress
  • Provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results

What you need

  • Reporting
  • Azure
  • Any graduate

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