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Track Manager (Support & Operations)

HCLTech·Madurai

Pay not statedMid levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The Print Management & Mercury OMS Engineer (L3) is responsible for the architecture, engineering, governance, automation, and advanced administration of enterprise print services and Mercury Output Management System (OMS) platforms.

What you'll do

  • Print Architecture & Engineering Design and maintain enterprise print management solutions
  • Define print architecture standards and governance controls
  • Lead print transformation and modernization initiatives
  • Establish scalable and secure printing infrastructure
  • Provide L3 escalation support for complex print-related incidents

What you need

  • Reporting
  • Azure
  • ITIL
  • Process improvement
  • Active Directory
  • SAP
  • B.Sc or B.Tech or B.E. or BCA

Good to have

  • Windows Server
  • Fleet management
  • ServiceNow
  • PowerShell

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