Track Manager (Support & Operations)

About the role

Role Summary The Network Data Engineer - L3 Load Balancer is a senior technical SME responsible for advanced administration, troubleshooting, design validation, optimization and governance of enterprise load balancing and application delivery services.

What you'll do

• Role Summary The Network Data Engineer - L3 Load Balancer is a senior technical SME responsible for advanced administration, troubleshooting, design validation
• The role owns escalated and major load balancer incidents, complex changes, RCA leadership, application traffic analysis, SSL/TLS and certificate management support
• The engineer works closely with application, security, cloud, network, data center
• Key Roles & Responsibilities
• Advanced Load Balancer Escalation: Act as L3 escalation point for complex load balancer incidents involving VIP availability, pool/member health, persistence

What you need

• 8–10 yrs of experience
• Reporting
• Coordination
• Root cause analysis
• Documentation
• Any graduate

Good to have

• CCNP
• ITIL
• Cloud security
• ServiceNow