Track Manager (Support & Operations)

About the role

We are seeking a skilled Level 2 Server Administrator to manage, maintain and troubleshoot enterprise Windows server environments and supporting infrastructure services. The role provides advanced operational support, restores services within agreed timelines, executes approved changes, and works with application, database, network, security and vendor teams to maintain service availability, performance and compliance.

What you'll do

• Server Administrator Infrastructure Operations | Enterprise Support Location Noida Experience 5 + years Employment Type Full-time Work Model Rotational shifts / on-call
• Monitor and maintain Windows server infrastructure, operating-system services and supporting platform components
• Perform server installation, configuration, patching, upgrades and decommissioning in accordance with approved procedures and change controls
• Diagnose and resolve Level 2 incidents involving server availability, performance, services, scheduled tasks, storage, certificates and application dependencies
• Analyse Windows event logs, system logs and monitoring alerts to identify the likely fault domain and coordinate resolution with the appropriate technical team

What you need

• 5–9 yrs of experience
• SOP writing
• Windows Server
• Preventive maintenance
• Active Directory
• Firewalls
• Network security
• Any graduate