Track Manager (Support & Operations)

HCLTech·Noida

Pay not stated8–12 yrsFull-time

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About the role

Track Manager (Support & Operations) at HCLTech. Lead the design, development, and deployment of enterprise-grade solutions using Microsoft Copilot Studio, Microsoft 365 Copilot, Power Automate, Power Apps.

What you'll do

Lead the design, development, and deployment of enterprise-grade solutions using Microsoft Copilot Studio, Microsoft 365 Copilot, Power Automate, Power Apps
Design and implement AI-powered conversational agents, autonomous workflows, and business process automation solutions aligned with organizational requirements
Collaborate with business stakeholders, solution architects, and technical teams to gather requirements and translate them into scalable Power Platform solutions
Drive the complete solution lifecycle, including discovery, design, development, testing, deployment, governance, and support
Implement integrations between Microsoft Copilot, Power Platform, Microsoft 365 services, Azure services, ServiceNow, SAP, Salesforce, and other enterprise applications

What you need

8–12 yrs of experience
Office 365
Azure
Power Automate
Power Apps
SAP
Customer service
Any graduate

Good to have

ServiceNow
Salesforce
CI/CD
Data modelling
REST APIs
LLMs

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