Track Manager (Support & Operations)

About the role

Security Incident Management Process Lead / Consultant Security Incident Management Process Lead / Consultant We are seeking an experienced Security Incident Management Process Lead / Consultant to own and drive the Security Incident Management (SIM) framework across the organization.

What you'll do

• Own and govern the Security Incident Management process and associated playbooks
• Lead incident classification, prioritization, escalation, and resolution governance
• Coordinate Major Security Incidents and drive crisis management activities
• Facilitate Root Cause Analysis (RCA), post-incident reviews, and lessons learned
• Define and monitor incident response KPIs, SLAs, and compliance metrics

What you need

• 10–18 yrs of experience
• Incident response
• Root cause analysis
• Process improvement
• SIEM
• ITIL
• Splunk
• B.Tech or B.E. or B.Sc or BCA

Good to have

• CISSP
• CISM
• ISO 27001
• ServiceNow