Track Manager - Vmware vSphere & vCenter,VMware vSAN

About the role

This role is accountable for overseeing the operations and optimization of large-scale VMware vSphere and vCenter environments, driving process improvements, ensuring adherence to client SLAs, and fostering a culture of technical excellence. The individual leads incident and problem management, mentors technical teams, and champions innovation to ensure robust, secure, and high-performing virtual infrastructure for enterprise clients.

What you'll do

• Lead end-to-end operations and continuous improvement of VMware vSphere and vSAN environments, ensuring high availability, performance, and compliance with client SLAs
• Utilize VMware vCenter and vSAN administration tools to analyze, troubleshoot, and resolve complex infrastructure issues
• Oversee implementation and optimization of VMware SRM (Site Recovery Manager) for disaster recovery planning and execution, ensuring minimal downtime and data integrity
• Deploy and manage ARIA Monitoring Tools to proactively monitor virtualization infrastructure, generate actionable insights, and enhance incident response
• Mentor and guide support teams on advanced VMware best practices, fostering technical growth and ensuring alignment with organizational goals

What you need

• VMware
• Root cause analysis
• Incident response
• Any graduate

Good to have

• ITIL