Track Manager - Web App firewall, Cloud Security, Palo Alto Firewalls

About the role

This role oversees operational excellence in managing complex firewall environments, ensuring high availability, security, and compliance for critical client infrastructures. The position empowers teams to deliver superior support services, drives process improvements, and leads the adoption of innovative solutions to meet and exceed client SLAs within large-scale projects.

What you'll do

• Lead advanced incident response and resolution using NextGenFirewall and Cisco ASA
• Oversee firewall policy management and optimization utilizing Palo Alto and Cisco ASA
• Drive continuous improvement initiatives for operational processes in Web Application Firewall management, introducing automation and efficiency enhancements
• Mentor and guide support teams in advanced troubleshooting and configuration of NGFW technologies, promoting knowledge sharing and technical growth
• Collaborate with internal stakeholders to align firewall operations with client requirements, proactively addressing escalations and ensuring SLA adherence

What you need

• Firewalls
• Cloud security
• Network security
• Compliance
• Incident response
• CCNP
• Any graduate

Good to have

• CISSP