Track Manager - Wireless Networking

About the role

This role is responsible for expert-level operations management of complex, large-scale network environments, with a primary focus on Cisco-based LAN/WAN, Wireless WLAN, and SDWAN solutions. The individual ensures service excellence by driving continuous process improvements, resolving high-impact technical issues, and empowering teams through effective leadership.

What you'll do

• Lead incident and problem resolution for complex network issues using Cisco LAN/WAN, Wireless WLAN, and SDWAN technologies
• Oversee network operations by monitoring, analyzing, and optimizing network performance with Cisco Prime, DNA Center, and SDWAN management platforms
• Architect and implement advanced network changes and upgrades using Cisco IOS, Catalyst, and Meraki solutions
• Mentor and guide the support team in troubleshooting, escalation management, and adoption of best practices for Cisco networking technologies and SDWAN
• Collaborate with clients and internal stakeholders to understand business needs

What you need

• Networking
• CCNP
• Network security
• Troubleshooting
• iOS
• Any graduate