Trainee

About the role

As a Trainee in our IT infrastructure department, you will play a vital role in ensuring the smooth operation of our desktop support services. Your primary focus will be on providing timely and effective resolutions to end-user issues, maintaining accurate IT asset inventories, and assisting with IT audits and new system installations.

What you'll do

• Play a vital role in ensuring the smooth operation of our desktop support services
• Resolve end-user issues and provide technical support for desktop and laptop computers
• Maintain an accurate and up-to-date IT asset inventory, including hardware and software assets
• Assist with IT audits, ensuring compliance with company policies and industry standards
• Support the installation and configuration of new IT systems and infrastructure

What you need

• 20–30 yrs of experience
• Customer service
• MS Office
• Communication
• Any graduate