Trainee - Delivery Operations (DPO)

About the role

As a Trainee in Delivery Operations, you will play a vital role in managing orders, updating task statuses, and monitoring transactions to ensure adherence to Service Level Agreements (SLAs). Your contributions will directly impact the quality of our processes and enhance customer satisfaction through effective communication and data management.

What you'll do

• Perform Data Entry And Maintain Databases, Ensuring Data Accuracy And Integrity Through Attention To Detail
• Monitor Transactions And Ensure All Activities Are Completed Within The Agreed Slas, Maintaining High Process Quality Standards
• Adhere To Company Policies And Guidelines, Ensuring Confidentiality And Ethical Conduct In All Interactions
• Engage In Self-Directed And Instructor-Led Learning, Utilizing Lms Tools To Enhance

What you need

• Data entry
• Any graduate

Good to have

• Customer service