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Trainer II

Concentrix Daksh Services·Gurugram

Pay not stated2–5 yrsFull-time

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About the role

IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl

What you'll do

  • Responsible for providing day-to-day functional direction to Game Changers within the program training classroom environment
  • Prepare and present training material through classroom learning, hands on demonstration and supporting activities
  • Accountable for achieving individual training performance metrics
  • Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet the business standards
  • Maintain relevant product knowledge for each workflow by processing apps, attending client and cross functional meetings (as needed) and side by side observations

What you need

  • 2–5 yrs of experience
  • Learning and development
  • Communication
  • Any graduate

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