Training and Development Specialist

About the role

As an Implementation Training & Development Specialist, you will drive user onboarding and adoption during the deployment of our SaaS Performance Management System (PMS). You will partner directly with client administrators, HR leaders, and end users to deliver engaging instructor-led training, design tailored enablement resources, and ensure organizational readiness across diverse client rollouts.

What you'll do

• Training Delivery & Client Enablement
• Conduct live interactive training sessions (virtual and on-site) for diverse audiences, including system administrators, HR business partners, people managers
• Customize standard training agendas to align with specific client workflows, goal-setting methodologies (e.g., OKRs, KPIs)
• Deliver train-the-trainer (TTT) workshops to empower internal client champions and reduce post-launch support friction
• Facilitate hands-on sandbox labs and Q&A sessions to validate user comprehension before system cutover

What you need

• 2–5 yrs of experience
• Curriculum development
• Customer success
• Performance management
• Any graduate

Good to have

• Salesforce
• JIRA

What you get

• ₹4 L–₹6.5 L a year