Training Enablement Specialist

About the role

It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities.

What you'll do

• Drive deployment of Services-led Instant Quoting tools — Services CPQ (SCPQ), Services Assisted Quoting (SAQ) and CS-CPQ — across Partner and Sales communities
• Maintain and update capability scope documentation for Partner and Sales audiences, keeping it aligned as new functionality and new regions come on board
• Monitor deployment and adoption metrics and use them to steer readiness planning for upcoming go-lives
• ChatBot and Virtual Support Agent (VSA) Enablement
• Develop user guides and live demos for the Services ChatBot on Virtual Support Agent for both Partner and Sales audiences

What you need

• 3–6 yrs of experience
• PowerPoint
• Excel
• Process improvement
• Project management
• Costing
• MBA or B.Com