Transaction Monitoring Officer

About the role

The Transaction Monitoring Officer is responsible for monitoring and reviewing alerts in Fraud Risk Monitoring system. It also entails making daily MIS, raising SR for frauds, and eventually closing the cases in system as per the defined process for Individual channel.

What you'll do

• Monitoring alerts of Cards, Internet & Mobile Banking, UPI transactions through various Fraud Monitoring systems e.g. Visa Risk Manager (VRM)
• Adhering to the Transaction Monitoring SOP and comply with the guidelines
• Timely & Efficient review of alerts during the monitoring process so as the customer and bank losses are minimized
• Prepare and maintain a daily MIS of alerts from monitoring systems and publish it daily for tracking and status perspective
• Review alerts & card blocks related pendency on a timely basis so as there is no escalation or customer inconvenience especially where the card is blocked by monitoring…

What you need

• 2–5 yrs of experience
• AML
• Risk management
• MIS reporting
• SOP writing
• MBA