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Transn Procng Opss Mgr

Mphasis·Pune

Pay not stated10–13 yrsFull-time
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About the role

Transn Procng Opss Mgr at Mphasis. Operational Governance & Reporting –.

What you'll do

  • Operational Governance & Reporting –
  • Performance trend review and analysis : Identify performance trends using performance dashboard
  • Process Management Planning : Strategic allocation of responsibilities within the business unit (QC, WFM, trainer, production staff)
  • Problem Analysis and Resolution : Be able to perform and train AM’s/UM’ on identifying core challenges (team, individual, process, job
  • Identify process improvement opportunities with competency in coordinating & implementing different transformation methodologies

What you need

  • 10–13 years in operations
  • Six Sigma
  • Excel
  • Lean
  • Data analysis
  • Power BI
  • PowerPoint
  • B.Tech or B.E.

Good to have

  • Wealth management
  • Capital markets
  • Client relationship
  • Financial reporting

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