Transportation Specialist, Quick Commerce, AmazonNowCO, RoW APEX

About the role

NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.

What you'll do

• Monitor in-store fulfillment operations (order acceptance, picking, packing, staging) and last-mile delivery (DP assignment, transit, delivery) in real time
• Identify and resolve operational exceptions — delayed orders, capacity gaps, quality drops, connectivity issues, and delivery failures
• Track key performance metrics (On-Time Performance, Delivery Success Rate, Pick Efficiency) and escalate deviations
• Coordinate with field teams, logistics partners, and cross-functional stakeholders to resolve issues within SLA
• Manage Delivery Partner capacity — monitor acceptance rates, release additional slots, and escalate shortfalls

What you need

• 0–2 yrs of experience
• Logistics
• Supply chain
• Excel
• Last-mile delivery
• SQL
• Reconciliation
• Any graduate

Good to have

• Data visualisation