Travel Consultant / Sr. Travel Consultant - API Team

About the role

We are looking for an API Operations Executive to manage domestic and international LCC bookings received through API integrations. The role involves validating booking requests, issuing tickets, resolving booking exceptions, and ensuring seamless processing within defined SLAs.

What you'll do

• Monitor and process domestic and international LCC bookings received through API integrations
• Issue tickets through airline portals and internal booking systems within defined SLAs
• Handle booking failures, duplicate bookings, fare mismatches, payment discrepancies, and API exceptions
• Coordinate with airlines, technology teams, and internal stakeholders to resolve booking-related issues
• Manage booking queues to ensure timely processing and minimal turnaround time

What you need

• 2–4 yrs of experience
• Customer service
• SOP writing
• Communication
• Any graduate

Good to have

• Travel booking

What you get

• ₹3 L–₹5.5 L a year