Treasury/ Payment Application Support - Swift/TRAX/Quantum – 2-4 Yrs – 24/5 Rotational Shift – Pune

About the role

The FIS Treasury Enhanced Application Managed Services (EAMS) team supports clients using treasury and payments solutions. The team combines proactive operational monitoring, first-line functional and technical investigation, incident and request management, and coordinated escalation to help clients maintain reliable daily treasury operations.

What you'll do

• Perform agreed application, interface, scheduler, payment, statement, reconciliation, and process validation checks within documented timelines
• Monitor alerts and operational queues, identify exceptions, complete first-line analysis, and take approved corrective action
• Log, classify, prioritize, update, and progress incidents and service requests in accordance with service levels, procedures, and escalation paths
• Reproduce and document client issues, capture evidence, review available logs or data, and provide clear problem statements to resolver teams
• Provide timely, accurate client communication on status, actions, dependencies, risks, and next steps

What you need

• 2–4 yrs of experience
• Treasury
• Reconciliation
• Excel
• ServiceNow
• Accounting
• JIRA
• B.Com or B.Tech or B.E. or B.Sc or BCA or BBA

Good to have

• ITIL
• Customer service
• SQL
• AWS
• Audit
• Azure