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TTT - Servicenow+AI - Manager

EY·Bengaluru

Pay not stated8–14 yrsFull-time
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About the role

ServiceNow Solution Architect / Engineering Manager (AI-Focused) The ServiceNow Solution Architect – Manager is a senior consulting and technology leadership role within EY GDS. This role leads the architecture, design, and delivery of AI-enabled, enterprise-scale ServiceNow solutions for global clients.

What you'll do

  • Solution Architecture & Technical Leadership
  • Architect end-to-end ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, CSM, SecOps, and custom applications
  • Define secure, scalable, and resilient ServiceNow architectures aligned with EY GDS and client enterprise standards
  • Lead complex integrations using REST, SOAP, MID Server, and third-party enterprise platforms
  • Establish best practices for data models, workflows, automation, and performance analytics

What you need

  • 8–14 yrs of experience
  • JavaScript
  • ServiceNow
  • Travel booking
  • LLMs
  • Data privacy
  • SAP
  • Chartered Accountant

Good to have

  • Capital markets
  • Google Analytics

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