UI/UX Designer

About the role

As a UI/UX Designer for the ServiceNow platform, you will help create intuitive, accessible, and engagingexperiences across enterprise workflows. Working with UX leadership, product owners, business stakeholders, architects, and developers, you will translate user needs and complex processes into clear

What you'll do

• Design user experiences for ServiceNow workspaces, Employee Center, portals, mobile experiences, Virtual Agent, and AI-assisted workflows
• Create user flows, wireframes, responsive layouts, clickable prototypes, and design specifications using Figma or comparable tools
• Participate in user interviews, workflow observation, journey mapping, usability testing, and design workshops
• Synthesize user and stakeholder feedback into clear experience requirements and practical design recommendations
• Apply established UX standards, design-system components, accessibility requirements, and reusable platform patterns

What you need

• 3–6 yrs of experience
• User research
• Prototyping
• Wireframing
• Design systems
• Figma
• User flows
• Any graduate

Good to have

• HTML
• CSS
• CRM
• JavaScript
• Usability testing
• Graphic design