UKG Functional Consultant

About the role

We are seeking an experienced UKG Functional Consultant with 8+ years of hands-on experience in UKG Workforce Management solutions to support an enterprise AMS engagement. The consultant will play a key role across transition, knowledge acquisition, stabilization, steady-state support, and continuous improvement .

What you'll do

• Transition & Knowledge Acquisition
• Participate actively in transition and knowledge transfer sessions with incumbent teams, business SMEs, and application owners
• Review and validate SOPs, runbooks, knowledge articles, configuration documentation, known-error databases, and operational procedures
• Perform reverse knowledge transfer and demonstrate readiness for independent application support
• Identify knowledge gaps, operational risks, dependencies, and documentation gaps during transition

What you need

• 8–14 yrs of experience
• Stakeholder management
• Process improvement
• Root cause analysis
• SOP writing
• Test cases
• ITIL
• Any graduate

Good to have

• Agile
• Month-end close
• ServiceNow