Unit Manager - Business Design Unit/Senior Unit Manager - Business Design Unit

About the role

The Data Analytics & Insights Specialist will be part of the central Design Thinking Unit, responsible for transforming raw customer interaction, behavioral, and transactional data into validated insights and structured “Signals” that inform new product innovation. The role bridges data, generative research, and product strategy by:

What you'll do

• A. Behavioural & Journey Analytics (Governance-Led)
• Query and analyse large clickstream and behavioural datasets using SQL
• Help decide what to track across customer journeys — what, where, and why
• Work with engineering and analytics teams to keep tracking and pipelines aligned with measurement intent
• Keep behavioural metrics consistent, interpretable, and tied to business questions

What you need

• 3–4 yrs of experience
• SQL
• Python
• Statistics
• Databricks
• Data warehousing
• R
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• Machine learning
• Data modelling
• LLMs
• Power BI
• C
• Instrumentation