Unit Manager - Digital Platforms & Consumer Technology/Senior Unit Manager - Digital Platforms & Consumer Technology

About the role

“This position is open with Bajaj Finance ltd.” Duties and

What you'll do

• Proactively monitor Mobile & Web applications, critical customer journeys, APIs, application health
• Identify functional, technical, performance and integration-related issues through application monitoring, logs, dashboards, alerts and transaction-level analysis
• Create, classify, prioritize and track bugs/incidents based on severity, customer impact and business criticality
• Coordinate with Engineering, QA, PO, DevOps, API, Infrastructure and vendor teams for timely investigation and resolution of identified issues
• Drive end-to-end issue lifecycle management from identification ? logging ? tracking ? resolution ? retesting ? closure within defined SLA/TAT

What you need

• 4–6 yrs of experience
• Root cause analysis
• Azure
• Datadog
• Any graduate