USI-EH27-Consulting-Customer-S&S -Veeva CRM- Senior Consultant, Technical Transformation

About the role

USI-EH27-Consulting-Customer-S&S -Salesforce Apex- Life Sciences- Senior Consultant, Technical Transformation The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design.

What you'll do

• Lead scrum teams for Epics/Features; provide technical design and develop stories per sprint
• Lead estimation for Epics/Features; support project plan/timeline, upsell/cross-sell via estimations
• End-to-end ownership of functional modules; lead story grooming/solutioning with onshore/client teams
• Ensure quality with unit/peer review; conduct RCA on defects and provide timely fixes
• Lead code reviews; ensure team adherence to standards; guide on customization vs configuration

What you need

• 6–10 yrs of experience
• CRM
• Salesforce
• Git
• LLMs
• Upselling
• Cross-selling
• B.Tech or B.E. or M.Sc

Good to have

• Root cause analysis
• Machine learning