UX/Service Designer

About the role

Injects empathy & creativity into the work of a multidisciplinary team of designers, product owners & engineers, ensuring customer focus through everything they do. Develops deep empathy for people, understanding their needs, aspirations and challenges . Shares knowledge & improve design methods as an active member of the Design community

What you'll do

• Own the end-to-end UX design for native mobile customer journeys, turning agreed product scope and customer needs into clear
• Define complete journeys from entry point to final outcome, covering the main flow, alternative paths, failure scenarios, security touchpoints, communications
• Create low-fidelity wireframes to validate journey structure, flow, content hierarchy and business process before progressing to detailed visual design
• Produce high-fidelity mobile designs and clickable prototypes in Figma, specifying components, typography, spacing, colour, platform patterns
• Define the application information architecture and navigation model, including primary and secondary navigation, screen hierarchy, contextual navigation

What you need

• 8–12 yrs of experience
• Wireframing
• Prototyping
• Figma
• Design systems
• Usability testing
• Accessibility
• Any graduate

Good to have

• iOS
• Visual design
• Android
• JIRA
• Learning and development