VC-Service RM-Phonebanking

About the role

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What you'll do

• Customer Interaction & Query/Complaints Management
• Handle calls as per defined standards
• Resolve calls with 100% accuracy
• Log and resolve complaints accurately
• Hotlist and reissue cards promptly

What you need

• 1–7 yrs of experience
• Sales
• MIS reporting
• Compliance
• Audit
• CRM
• Reporting
• Any graduate

Good to have

• HTML