Vice President- Account Management Services Product Owner

About the role

As “Data Product Ownership, AI Automation, and Data Quality Engineering Professional / Lead” within our “Asset & Wealth Management – MPX Account Management Services (Account SOR)” , you will be responsible for setting and improving our organizational objectives, and ensuring their consistent accomplishment.

What you'll do

• Lead the Operate function for Account Management Services by owning day-to-day product stability, service delivery, and BAU point-of-contact coverage
• Partner with stakeholders across Operations, Technology, and Service Management to triage, prioritize, and resolve tickets, incidents, defects
• Translate recurring BAU issues and user feedback into product enhancements by defining requirements, acceptance criteria
• Establish operating rhythms and performance metrics (e.g., ticket trends, root-cause themes
• Define crisp problem statements, use cases, user journeys, success metrics, and acceptance criteria from complex requirements to enable fast, rigorous delivery

What you need

• 10–18 yrs of experience
• Product strategy
• User flows
• SQL
• Wealth management
• Agile
• Python
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• Reconciliation
• Git