Vice President, FSP Operations

About the role

As Vice President, FSP Operations, you will provide strategic and operational leadership for a large-scale, India-based Functional Service Provider (FSP) organization supporting global pharmaceutical and biotechnology clients. You will drive organizational growth, operational excellence, and high-quality service delivery across multiple clinical and scientific functions.

What you'll do

• Client Relationship Management: Act as executive sponsor for strategic client partnerships
• Client Delivery and Governance: Lead business reviews, governance meetings, escalation management
• Talent and Organizational Development: Build, lead, and retain a high-performing leadership team across India
• Financial and Commercial Management: Take ownership of operational financial performance, including revenue delivery, profit margins, forecasting, budgeting

What you need

• 15–27 yrs of experience
• Clinical data management
• Employee engagement
• Clinical research
• CRO
• Process improvement
• Performance management
• B.Sc

Good to have

• Client relationship
• Talent management