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Vice President Operations

Career Site·India

Pay not stated15–27 yrsFull-time
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About the role

We need a dynamic Vice President of Operations (Business Excellence) to lead the charge in driving efficiency, and process improvement globally. This role is instrumental in shaping our clients' success. Lead business excellence initiatives for BPM portfolio standardization, including process governance and SOP development.

What you'll do

  • Lead business excellence initiatives for BPM portfolio standardization, including process governance and SOP development
  • Drive simplification, automation and digitization for enhanced scalability and efficiency
  • Act as Global Process Owner, aligning processes with best practices globally
  • Partner with operations to recover and stabilize underperforming accounts
  • Work with tech and analytics teams to integrate AI and automation into core processes

What you need

  • 15–27 yrs of experience
  • Six Sigma
  • SOP writing
  • Process improvement
  • Problem solving
  • Any graduate

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