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VOD Team Member

Gratitude·Bengaluru

Pay not stated1–2 yrsFull-time

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About the role

Job Summary:Unique ID findings in the third party database based on partner MetadataDaily tickets handling to triage the issues as per the given instructionsCommunicate with POCs effectively with good articulation when requiredSeek clarifications by mail where required. Calls not allowedQA data preparation during new partner onboardingsDaily/Weekly report submissionMonitor and maintain the Operations within SLAs.Manage escalations where appropriate.II.

What you need

  • 1–2 yrs of experience
  • Escalation handling
  • Any graduate

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