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VOD Team Member – Operations

Gratitude·Bengaluru

Pay not stated1–3 yrsFull-time

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About the role

VOD Team Member – OperationsJob SummaryWe are looking for a detail-oriented and analytical VOD Team Member to support third-party database operations, metadata management, ticket triage, quality assurance, and workflow management.The role involves reviewing partner metadata, identifying unique findings in third-party databases, handling daily tickets, preparing QA data, managing escalations, maintaining SLA performance, and submitting daily and weekly operational reports.The ideal candidate…

What you need

  • 1–3 yrs of experience
  • Any graduate

Good to have

  • Process management
  • Reporting
  • Process improvement
  • Customer service
  • MS Office

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