Waiter/Waitress

About the role

To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift's follow up and action is crucial.

What you'll do

• Ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints
• Provide a courteous, professional, efficient and flexible service at all times, to perform opening and closing procedures
• Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting
• Bring our restaurant concepts to life by using your personal flair and style

What you need

• 2–5 yrs of experience
• Customer service
• Cross-selling
• Diploma or BBA

Good to have

• Hospitality