Warranty Executive

About the role

Receive, log, and properly tag all warranty-returned parts from service centres and field operations. Check the physical condition, completeness, and correctness of all incoming warranty claims. Identify and address transit-related issues such as damaged, missing, or improperly packed parts. Maintain organised storage of warranty parts with strict 5S and traceability standards.

What you'll do

• Receive, log, and properly tag all warranty-returned parts from service centres and field operations
• Identify and address transit-related issues such as damaged, missing, or improperly packed parts
• Maintain organised storage of warranty parts with strict 5S and traceability standards
• Ensure accurate and timely ERP and DMS entries for all warranty transactions
• Coordinate with CQA for warranty approval decisions and provide required claim details

What you need

• 3–5 yrs of experience
• ERP
• CRM
• Communication
• MIS reporting
• 5S
• Diploma or B.Tech or B.E.