Wealth Management-Digital Operations-Back Office Fulfilment-Analyst-Hyderabad

About the role

Offer guidance to the management team in such areas as real-time operational performance, ensuring that service level targets are achieved as set by the business

What you'll do

• From day one, our customer support leaders play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management
• Join and support our US Deposits Back Office function
• Lead, manage and supervise the day-to-day operations of a team of 15-18 representatives
• Train, provide direction and enforce policies and standards to help the staff achieve departmental goals and objectives
• Establish schedules for team members

What you need

• 2–5 yrs of experience
• Wealth management
• Customer service
• Excel
• MS Office
• PowerPoint
• Team management
• Any graduate