Workday PSA Technical Consultant (Assistant Manager)

About the role

The Workday PSA Technical Consultant is responsible for providing specialist technical and functional support for Workday Professional Services Automation, with a focus on project time, project costing, billing, revenue-related processes, order-to-cash activity and the wider finance controls that depend on PSA data and configuration.

What you'll do

• Workday PSA Support and Configuration
• Provide day-to-day support for Workday PSA processes, including project time, project costing, project billing, revenue-related processes
• Investigate, triage and resolve PSA incidents, service requests and defects in line with agreed service levels, governance standards and business priorities
• Support PSA configuration changes, ensuring requirements are understood, impact assessed, documented, tested and approved through the appropriate change route
• Maintain strong knowledge of PSA dependencies across Core Financials, projects, customers, billing, accounting, reporting, integrations and security

What you need

• 5–9 yrs of experience
• Workday
• Accounts receivable
• Costing
• Regression testing
• Reconciliation
• Root cause analysis
• B.Com

Good to have

• Agile
• Bug tracking