Workforce Planning Analyst

UnitedHealth Group (Optum)·Gurugram

Pay not stated5–9 yrsFull-time

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About the role

As a key member of the Analyst team, you will be part of UnitedHealth Group's mission of helping people live healthier lives. As a Workforce Planner, you will grow and develop as you conduct and manage outcomes of various studies. You will be challenged to analyze, review, and forecast data for operational and business planning.

What you'll do

Present analysis and interpretation for operational and business review and planning
Support short and long term operational / strategic business activities through analysis
Develop recommended business solutions through research and analysis of data and business process and implement when appropriate
Support ad hoc operational/strategic business activities through analysis and reporting
Review and report on key operational metrics including volume, average handle time, shrinkage, occupancy, utilization, attrition, and SLA/turnaround time

What you need

5–9 yrs of experience
Excel
PowerPoint
BBA or B.Com

Good to have

SQL
Alteryx
Tableau

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