Z SCALER Technical Support

About the role

Noida, Uttar Pradesh, India; Hyderabad, Telangana, India; Bengaluru, Karnataka, India

What you'll do

• Act as the escalation point for Zscaler-related issues, perform root cause analysis, and ensure timely resolution of complex security, networking
• Manage and support the Zscaler security infrastructure, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA)
• Manage and update Proxy Auto-Configuration (PAC) files after seniors review, including all exceptions and redirection configurations
• Support On-Prem PSE Proxy servers
• Investigate and resolve SSL inspection bypass issues, using traffic decryption capabilities to analyze problems with specific URLs or applications

What you need

• Troubleshooting
• Firewalls
• Networking
• DLP
• Root cause analysis
• ACLS
• Any graduate

Good to have

• Network security
• SIEM
• EDR