Manager - Franchisee
BengaluruFull-timeMid levelPosted 2 days ago
Mid-level sales role at Aditya Birla Group in Bengaluru. Needs a degree.
About the role
Commodity operations are managed through its 100% subsidiary Aditya Birla Commodities Broking limited. ABML is one of the leading securities trading companies in the country. ABML operates in a fragmented equity broking business and has a daily turnover of close to 3,000 Crores with a market share of 1%.
What you'll do
- KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Onboarding of new partner Onboard new partner on system and provide support to…
- Single point of contact for physical onboarding team support and regional support at PAN India level to address their queries / requests and complaints KRA2 Managing…
- Ensure all franchise requests and complaints are recorded in CRM accurately so that the data provided to management is error free
- Ensure first time resolution is offered for all franchise requests and complaints and proactive measures are taken to prevent recurrence of any internal flaws leading to…
- KRA3 Mitigation of risks Every 15 days engage with functional/sales team to discuss the ongoing issues to reduce the challenges
What you need
- Customer service
- CRM
- Sales
- SEBI regulations
- Communication