Analyst 1 - Revenue Assurance
ChennaiFull-time0–2 yrsPosted yesterday
Entry-level audit role at Comcast in Chennai. Open to freshers; up to 2 years, with a degree.
About the role
This entry-level role supports the Revenue Analytics and Operations team in protecting billing accuracy, revenue integrity, and customer experience. The role reviews and resolves routine customer account, order, and billing-related issues by following established procedures and guidance; supports the review of reports and accuracy results to identify discrepancies; and completes corrective actions in alignment with company policies and controls.
What you'll do
- Reviews and resolves assigned routine customer account, order, and billing-related tickets accurately and within established turnaround expectations, escalating complex
- Validates account, order, and billing data for accuracy and alignment with established company policies, controls, procedures, and documented work instructions
- Supports the review of revenue and billing reports to identify variances, discrepancies, and items requiring follow-up
- Performs routine error resolution by accurately correcting billing codes, account information, or related data in accordance with established procedures
- Uses established problem-solving steps to research assigned issues, document findings, and determine when escalation is needed
What you need
- Reporting
- Excel
- PowerPoint