Engineer/ Senior Engineer – Customer Support
ChennaiFull-time2–4 yrsPosted 2 weeks ago
Mid-level customer support role at Emerson in Chennai. Needs 2–4 years and a B.Tech or B.E..
About the role
Engineer/ Senior Engineer – Customer Support at Emerson. Be.
What you'll do
- Preparing Quotations per customer’s / Sales request
- Prepare order check list, order screening form (TSF), checkpoint screening as per guidelines
- Assure orders are entered properly and accurately and in conformance with the customer need and factory capabilities other groups
- Timely acknowledgement of delivery and proactive updates to customers on the status of their orders
- Monitor and update date management for sale order and backlog to meet customer requirement
What you need
- Customer service
- Instrumentation
- Sales
- Internal controls
- Costing
- Communication