Solution Architect
ChennaiFull-time10–18 yrsPosted 2 months ago
Leadership software engineering role at Freshworks in Chennai. Needs 10+ years.
About the role
Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales, Delivery and Expansion phases of the customer lifecycle.
What you'll do
- During the Delivery phase, FPS SA will be the key resource who translates the high-level solution provided during the sales cycle into detailed design information to…
- In the Expansion phase, FPS SA will work with the customer to adjust or expand their deployed capabilities by adjusting their implemented solutions to the customer’s…
- Create architecture diagrams for proposed designs and deliver presentations
- Advise customers on the data readiness, governance, security, accuracy, adoption
- Process Optimization: Identify areas for enhancement, proposing efficient solutions to improve operational efficiency
What you need
- REST APIs
- ERP
- HRMS
Good to have
- Node.js
- JavaScript
- ITIL